1. Introduction

Vitopoulos.gr is the online store for the distribution of products through the Internet created by the company "M. N. VYTOPOULOS", located at 50 Dimitriou Gounari av. Elliniko 16777. The use of the e-shop is governed by the present terms and conditions (hereinafter Terms), which users are required to read carefully and comply with them.

N & M VITOPOULOS considers that the users before visiting the e-shop have been informed of the Terms, as they are valid each time and have accepted them unconditionally. The use of the e-shop implies unconditional acceptance of these Terms and Conditions. If a user does not agree with these terms and conditions, then he must not use the e-shop.

N & M VITOPOULOS reserves the right to modify these Terms and Conditions of Use at any time without notice, but undertakes the obligation to update this text for any modification or addition.

Any invalidity of some Terms hereof does not result in the invalidity of the others. N & M VITOPOULOS 'non-exercise of its rights under these Terms does not imply a waiver of those rights. N & M VITOPOULOS is not responsible for violation of these Terms due to reasons of force majeure, such as extreme weather events, earthquakes, floods, fires, emergencies, etc.

In case the sale of any product of the e-shop is regulated by more specific terms of use, these terms are considered as a whole with these Terms of Use. However, in case of conflict, the specific terms of use of each product or service prevail.

2. Informations – Products

N & M VITOPOULOS is committed to the quality, completeness and validity of the information provided on the site, both in terms of the identity of the e-shop and the services provided by it. In particular: N & M VITOPOULOS is not responsible for defective products and / or untrue information regarding the goods of its suppliers and contained on the website. The relevant responsibility lies solely with its individual suppliers.

3. Limitation of Liability

N & M VITOPOULOS is not liable to customers/users for damages that may arise from the execution or not of their order. It is also reserved as to the time of delivery of the goods in cases of force majeure.

The e-shop can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.

The e-shop provides the content (eg information, names, photos) and the products available through the website "exactly as they are". In no case the online store of N & M VITOPOULOS is not responsible for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative, which is indicative and not restrictive, divisive and / or cumulative loss of profits, data, lost profits, monetary satisfaction, etc.) by visitors of the website or third parties due to the operation or not and / or use of the website and / or inability to provide services and / or information available from him and / or from any unauthorized interventions of third parties in products and / or services and / or information available through him.

The e-shop, among other things, provides links to third party websites, which (third parties: web providers) have full (civil and criminal) responsibility for the security, legality and validity of the content of their websites and services, excluding any liability of N & M VITOPOULOS, as indicative liability for intellectual and industrial property rights or any third party rights. Therefore, users are required to contact third parties directly (web providers) for anything that arises from their visit and / or use. While users acknowledge that N & M VITOPOULOS is neither obligated nor able to control the security and content of the websites and services of third parties to which it provides access, it is nevertheless entitled to remove, modify or discontinue any third party services at any time; link to third party websites, if, in its sole discretion, the law or these Terms are threatened or violated.

4. Intellectual property rights

This e-shop is the official online store of N & M VITOPOULOS. All its contents including images, graphics, photographs, drawings, texts and products are the intellectual property of N & M VITOPOULOS and are protected under the relevant provisions of Greek law, European law and international conventions.

It is prohibited to copy, distribute, transfer, process, process, resell, create a product or mislead the public about the actual Content Provider of the Website. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of the e-shop or any other copyright holder. The names, images, logos and insignia representing the e-shop or third parties and their products or services are the sole trademark of the e-shop or third parties protected by the respective trademark laws. Their appearance on the website should in no way be construed as a transfer or assignment of their license or right of use.

5. User Responsibility

Users accept and agree that they will make lawful and appropriate use of the e-shop. Therefore, users indicatively and not restrictively agree that they will not use the N & M VITOPOULOS online store for:

  1. posting, publishing, e-mailing or otherwise transmitting any content that is contrary to the law as well as good and commercial ethics, in any way violating the privacy and individual and social rights of third parties, is illegal; Harmful, threatening, offensive, disturbing, defamatory, defamatory, vulgar, obscene, libelous is a violation of someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination,
  2. causing harm to minors in any way,
  3. posting, publishing, emailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or contractual or managerial relationships (such as inside information, property and confidential information acquired or disclosed as part of employment relations or covered by confidentiality agreements),
  4. posting, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of others;
  5. misleading anyone as to the origin of the e-shop content, to damage in any way the reputation of N & M VITOPOULOS or third parties, to endanger the internet security of N & M VITOPOULOS, to prevent any user from accessing the e-shop,
  6. installing and promoting, in any way, any kind of unsolicited or unauthorized advertising or unsolicited spam, chain mail, pyramid schemes and any other form of spam;
  7. sending, publishing, e-mailing, or otherwise transmitting any material that contains software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip any software or computer hardware,
  8. intentional or unintentional violation of applicable law or regulations,
  9. harassment of third parties in any way,
  10. collecting or storing personal data about other users. In any case of use, illegal or contrary to these Terms, users are obliged to compensate N & M VITOPOULOS for any positive and negative damage.

6. Network availability

N & M VITOPOULOS makes reasonable efforts for the maintenance and availability of the e-shop users, nevertheless, accept that N & M VITOPOULOS reserves the right to modify and/or temporarily or permanently discontinue all or part of it with or/and without warning to users, as availability may be affected by users' equipment, other communications networks, large numbers of people trying to use the e-shop at the same time or for other reasons. Therefore, N & M VITOPOULOS does not bear any responsibility for any kind of damage (positive, negative, negligent, intra-contractual or other,) resulting from the inability of users to access it, the termination of all or part of it, the delay, non-delivery, interruption or poor quality of receiving its services or loss of their content, the existence of any kind of errors. In any case, N & M VITOPOULOS reserves the right at any time to temporarily or permanently suspend the operation of all or part of the e-shop for reasons of maintenance or upgrade or for any reason.

Although N & M VITOPOULOS makes every effort to protect the e-shop from digital sons, it cannot guarantee that it will never be infected by viruses (virus free). Therefore, each user must take care of his own protection (use of antivirus, virus scanner or other protection systems) before using the e-shop or storing its information, software or content on his PC.

7. Registration

Transactions in the e-shop are also made by users who have registered by completing the online registration application. During the registration the visitor/user declares that his data is accurate and true and accepts that N & M VITOPOULOS, in case he finds that the real data have not been declared, can cancel his registration.

As long as the user already has active codes for the e-shop, he can use them automatically for his login, without the need for a new registration.

During the registration process the user defines and submits his personal passwords, ie his personal username (user name), and his personal password (password) based on the instructions provided in order for the passwords to be valid. Upon completion of the registration, the visitor/user automatically acquires the opportunity for online purchases from the e-shop.

The user is responsible for the e-mail address which he declares to be his personal, true and under his complete and exclusive control, N & M VITOPOULOS not responsible for any damage to the visitor/user from any third party access to his e-mail. N & M VITOPOULOS reserves the right to request further documentation from the visitor/user to confirm that he/she is the legal owner of the e-mail address declared by him/her or is licensed to use it by the legal owner. In case the visitor/user refuses to send the required documents or N & M VITOPOULOS finds that the user is not the legal owner of the e-mail address, N & M VITOPOULOS reserves the right to delete it.

8. Use of Passwords

Users are responsible for all transactions carried out with the Personal Passwords and are obliged to immediately notify N & M VITOPOULOS of any unauthorized use that may be made with them and of any (even possible) breach of security. These details are not disclosed by N & M VITOPOULOS to third parties. N & M VITOPOULOS is not responsible for any damage or loss that may arise for users from the arbitrary or illegal use of Personal Passwords by third parties, due to their leakage or for any other reason and reserves the right to claim compensation from the user, in case of any kind of damage from the arbitrary or illegal use of the Personal Passwords. N & M VITOPOULOS is entitled at any time to terminate the provision of these services to the user and to refuse any current or future use of the e-shop, in case of violation of the Terms of Use.

9. Security

N & M VITOPOULOS recognizes the importance of the Personal Data Security, as well as electronic transactions, and has taken all necessary measures, with the most modern and advanced methods, to ensure the maximum possible security.

The security of the N & M VITOPOULOS Online Store is achieved by the following methods:

  1. Customer Identification – Passwords

    In registration, users provide N & M VITOPOULOS with personal data, which N & M VITOPOULOS guarantees are used exclusively for the execution of transactions through the e-shop. The above information must always be true, accurate, valid and complete. After the availability of personal data and the completion of the registration, the user holds his Personal Passwords for his identification: The Access Name (User Name) and the Password. The only one who has access to his personal data is the user through the above Personal Passwords. Users are responsible for all transactions carried out with the Personal Passwords and are obliged to immediately notify N & M VITOPOULOS for unauthorized use that can be activated with them and for possible security. These details are not disclosed by N & M VITOPOULOS to third parties. N & M VITOPOULOS is not responsible for any damage or loss that may arise for users from the arbitrary or illegal use of Personal Passwords by third parties, due to their leakage or for any other reason and reserves the right to claim compensation from the user, in case of any kind of damage from the arbitrary or illegal use of the Personal Passwords. N & M VITOPOULOS is entitled at any time to terminate the provision of these services to the user and to refuse any current or future use of the e-shop, in case of violation of the Terms of Use.

  2. Firewall

    Access to N & M VITOPOULOS systems (servers) is controlled by a firewall, which allows the use of specific services by customers/visitors while prohibiting access to systems and databases with confidential data and information of the company.

  3. Confidentiality of Transactions

    Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of electronic transactions. All information transmitted by the customer to N & M VITOPOULOS is confidential and N & M VITOPOULOS has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:
    • Only authorized employees have access to users' transaction information and only when necessary, e.g. to process user requests.
    • N & M VITOPOULOS does not disclose the details of customers and their transactions, unless it has a written authorization from the user or this is required by a court decision or decision of another public authority.
    • In case N & M VITOPOULOS uses third parties to support its systems, it takes care to ensure confidentiality.
    • The user can request any information kept about him as well as their correction in case he can document the existence of an error.
    • Each user must, for his own safety, treat all information provided through the service as confidential and not make any disclosure to third parties.

10. GDPR

In order to carry out any transaction through the online store of N & M VITOPOULOS, it is possible to request the disclosure by the user of his personal data (such as indicating the name, home address, email address, date of birth, etc.). The file with the personal data of the users will be kept and processed by N & M VITOPOULOS in order to execute the orders and the contracts that will be concluded through the e-shop for the provision of products and services of N & M VITOPOULOS. Recipients of data of the file for the promotion, support and service of the transaction relationship, may be the commercial partners of N & M VITOPOULOS who mediate for the delivery of the products, other partners of N & M VITOPOULOS and any Financial Institutions through which they will your transactions are paid for by your explicit statement.

The user has, within the legal framework on telecommunications privacy, the rights of information and objection provided by articles 11 to 13 of Law 2472/1997 for his personal data (upon his written request and against the one determined by the Authority. of law 2472/1997 amount).

The e-mail contact information that the user will declare, in the context of his transaction with the online store of N & M VITOPOULOS for ordering or purchasing products can be used for the direct promotion of similar products or services or for informing the user about new products and services, based on the provisions of Law 3471/2006. In any case, the user may at any time object to the use of his e-mail information to promote or promote new products and/or services.

N & M VITOPOULOS may use cookies to identify the user. Cookies are small text files that are stored on each user's hard drive, are not aware of any document or file from his computer and are used only to facilitate the user access to specific services and for statistical purposes, in order to determine the areas in which e-shop services are useful or popular or for marketing purposes. The user can regulate his server so that he does not receive cookies, either in total or on a case by case basis. In such a case the user can not have further access to these services.

11. Products

The user is informed about the availability of the products through appropriate verbal indications. Also the various product offers that appear in the online store, are always valid until stocks run out.